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User Guides for iOS and Android (2.2 version)

Select the user guide below if you are using version 2.2:

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Posted in User Guides for mobile devices

Communication Overview for Agents & Clients (Video)

 

Communication_2_Overview.mov

Posted in What's new in 2.0

iPad User Guide

Login

On startup, the app presents login options for both consumers and agents. The benefits to logging in are mentioned below for both consumers and agents. Note: Some MLS apps are configured for Agent Login only.

Consumers have the choice of 1) signing in with their Facebook credentials by tapping on the “Connect Using Facebook” or 2) Creating an Account and using their email and password. If consumers opt out of the login by tapping “Continue without Login”, they still can use the app and try it out. The benefit to consumers logging are: ability to communicate in app with an Agent, save searches, save favorites, and share listings to Facebook.

Agents simply tap on the Agent Login at the bottom and enter their MLS credentials. Agents should use the id/pw that they normally use to sign into their MLS. If there are any issues with login credentials, Agents should contact the MLS directly. The benefits for Agents logging in are: ability to view agent specific data, advanced search filters, in app communication, and personal branding.

RE_iPad_fig1

Agent Login and Sub-branding

By logging in, Agents will automatically see their own name on the top bar, photo, contact info and MLS branding within the drawer navigation.

When Agents share their app with clients, the client will also see the branding and contact info for that agent.

A “Share App” option is featured within the drawer navigation, allowing agents to share their branded app with clients via text, email, Twitter, Facebook or *MLS Contacts (available to select MLS boards) . A single link is sent to clients that allows them to install the branded app to their mobile device. On login, the client is immediately connected with the agent!

RE_iPad_fig2

 

Consumer Login and Manual Sub-branding

If a consumer already downloaded the app and didn’t follow the one link to brand the app, the app remains branded to the MLS with no agent specified. Once they choose to work with an agent, they simply contact the Agent to either get the Agent’s ID to enter within “Add My Agent” or the Agent will simply share the app via email or text. Consumers can tap on the link to brand the app to the agent. On app open it will reflect the branding of that agent. To re-brand to another agent, consumers can follow the one link to brand the app to a different agent.

RE_iPad_fig3

 

iPad User Interface

The main view of the iPad app features a map with house markers, drawer navigation, listing thumbnails and various controls.

RE_iPad_fig4

Note:  Green and Red map markers that may appear on the map, do not apply to all MLS and depend on login permissions.

 Drawer Navigation

RE_iPad_fig5

The drawer navigation houses all the MLS function. Agents and consumers on login are provided with a select set of function.To access the function, simply tap on the item and the drawer will slide shut to provide maximum real estate. Tap the menu on the top bar to show and tap to hide!

Note: Each MLS configures this menu differently.  The function is based on permissions for Agent/Consumer and the MLS.

Home Assist / Messages – In App communication feature for Agents/Consumers that are logged in.

New Search – Performs a new search

Near Me – Performs a search in your GEO location

My Listings - Performs a query of the signed in Agent’s listings. The results will appear on the map and thumbnail view

Featured Properties - This is a “search for me” query featuring various “Active” homes in the MLS. When tapped, the resultswill appear on the map and thumbnail view (Not available for all MLS)

Agents – The Agent directory provides a searcable interface for Agents/Consumers to look up Agents and their contact info

My Contacts - Pulls in all of the Agen’t s MLS contacts

Share App - Agent’s on login have the ability to share their sub-branded app with clients via text, email, Facebook, Twitter and MLS contact list

Login/Logout – Agents and consumers can tap to log in and tap to log out

About – Provides version information and terms & agreements

Feedback – Allows users to view the support site featuring user guide/videos & submit feedback

Help - Provides 4 help screens to get you started using the app

 

“NEW” Home Assist for Agents and Messages for Consumers

Home Assist allows agents to view clients that installed their app, send messages, share homes and view client favorites all within the app! If Agent’s shared their app prior to the 2.0x release, clients will slowly appear in the app. The more the app is shared, the longer the client list.

Messages allows clients to chat with their agent in app, share a listing and begin building a favorites list that Agent’s can see.

The best way to understand this new feature for Agents/Consumers is to view the provided video - Communication Overview for Agents & Clients

RE_iPad_fig6

Search Function (Using the search input field and search options/filters)

To start searching, touch the input field in the upper right or tap “New Search” within the drawer navigation. Enter an address, city, state, zipcode, or MLS number(s). These options are the most common, however, the help text within the search input will show what can be typed for your MLS. Note: Some MLS allow searching by subdivision, schools, etc.  Filters vary by MLS and on login, Agents may have more advanced filters. Once search filters are set and saved, touch the blue “Search” button. A query will run and retrieve listings that match the criteria. All listings appear within the Search Results Tab at the bottom and on the map. To set the filters back to the default, tap on “clear” and then “clear all” to confirm. This won’t clear your specified location or drawn area on the map.

RE_iPad_fig7

 

Search Function (Draw on the Map)

A search may also be performed by drawing an area on the map. Select the pencil tool (on the map) and draw a shape on the map. A query will run to retrieve listings that match the area drawn on the map. Once retrieved, all listings appear within the Search Results Tab at the bottom. Houses are also shown as markers within the drawn area on the map. All search filters (i.e. price, bedrooms, baths, etc.) are held and can be readjusted to refine results even more.

RE_iPad_fig8 

Search Function Location (Show My Location and Find Listing Near Me)

Ensure Location Services is turned on for the app in Settings. Once turned on, you can identify your location on the map and find homes near you by selecting the locate icon in the upper-right corner. Within filters you can also adjust the search radius around the location.

RE_iPad_fig9

Saving Searches

Save search results by selecting the gray “Save” button in the Search Options popover or within the Search Results Tab area. Enter a name for the search to access later via My Saved Searches. Manage the list of Saved Searches by selecting “Edit” and then “Delete”. 

RE_iPad_fig10

 

Viewing Listing Details

Select a listing from the results list view/map view and a mini details popover appears. When tapped, the details tab expands upwards with property photos and specs.

The Details Tab can be toggled shut by tapping on the tab or dragging downward. The map and details view are always in sync.
RE_iPad_fig11

Details View Interactions

View photos and listing specs by swiping vertically. Sort and save searches by tapping the buttons to the right of the thumbnail listing area. To enlarge photos, single tap and then pinch-to-zoom. Swipe to view all the photos in a larger scale. View multiple listings by swiping horizontally or using the arrows. Note: in the lower left you can view the search result listing count (i.e. 23/350)

 RE_iPad_fig12

 

Details View Actions

Within a property listing, you have a variety of actions on the details footer bar.  *Note: Actions vary by MLS and some are available only with  Agent login.

RE_iPad_fig13

Tapping on the star will save it to the Favorites List just beneath the search results. You can access all your favorites by selecting the star on the left.

Get Directions takes you to the native iPad Maps (outside of the app) where you can get turn by turn directions.

Share* enables sending a link of this property via text message, email, Twitter and Facebook. New in 2.0 Agents can share a home directly to “Home Assist”, which puts the listing right in any chat. Consumers also have this option of sharing to “Chat”.  *Available for select MLS

Schedule* allows Agent’s to schedule a viewing. When logged in, users have the option to Schedule a Viewing with ShowingTime Mobile. *Available for select MLS

Contact will provide a popup with agent contact information for that listing.

Add your own photo* Tap on the camera icon positioned just beneath the last photo on the left side of details, and you can add a photo that will only appear on the device. Manage these photos by going to “My Photos”  *Available for select MLS

 

 

 

 

 

Posted in User Guides for mobile devices

Android User Guide

Login

On startup, the app presents login options for both consumers and agents. The benefits to logging in are mentioned below for both consumers and agents. Note: Some MLS apps are configured for Agent Login only.

Consumers have the choice of 1) signing in with their Facebook credentials by tapping on the “Connect Using Facebook” or 2) Creating an Account and using their email and password. If consumers opt out of the login by tapping “Continue without Login”, they still can use the app and try it out. The benefit to consumers logging are: ability to communicate in app with an Agent, save searches, save favorites, and share listings to Facebook.

Agents simply tap on the Agent Login at the bottom and enter their MLS credentials. Agents should use the id/pw that they normally use to sign into their MLS. If there are any issues with login credentials, Agents should contact the MLS directly. The benefits for Agents logging in are: ability to view agent specific data, advanced search filters, in app communication, and personal branding.

RE_Android_fig1

Agent Login and Sub-branding

By logging in, Agents will automatically see their own name on the top bar, photo, contact info and MLS branding within the menu.

When Agents share their app with clients, the client will also see the branding and contact info for that agent.

A “Share App” option is featured within the lower right corner of the menu, allowing agents to share their branded app with clients via text, email, Twitter, Facebook or *MLS Contacts (*available to select MLS boards). A single link is sent to clients that allows them to install the branded app to their mobile device. On login, the client is immediately connected with the agent! Note:

RE_Android_fig3

Consumer Sub-branding after Download

If a consumer already downloaded the app and didn’t follow the one link to brand the app, the app remains branded to the MLS with no agent specified. Once they choose to work with an agent, they simply contact the Agent to either get the Agent’s ID to enter within “Add My Agent” or the Agent will simply share the app via email or text. Consumers can tap on the link to brand the app to the agent. On app open it will reflect the branding of that agent. To re-brand to another agent, consumers can follow the one link to brand the app to a different agent.

RE_Android_fig12

Main Menu (Agent)

The main view of the Android app, features the Agent’s branding and a swipeable menu showing various functions on the two pages.

RE_Android_fig4

Note: Each MLS configures this menu differently.  The function is based on permissions for Agent/ MLS.

 

Main Menu (Consumer)

If the consumer is shared the app, then they will see the Agent’s branding within the app. The main view of the Android app, features a swipeable menu showing various functions on the two pages.

RE_Android_fig5

“NEW” Home Assist for Agents and Messages for Consumers

Home Assist allows agents to view clients that installed their app, send messages, share homes and view client favorites all within the app! If Agent’s shared their app prior to the 2.0x release, clients will slowly appear in the app. The more the app is shared, the longer the client list.

Messages allows clients to chat with their agent in app, share a listing and begin building a favorites list that Agent’s can see.

The best way to understand this new feature for Agents/Consumers is to view the provided video - Communication Overview for Agents & Clients

 

Search Function (Using the search input field and search options/filters)

To start searching tap “Search” on the main menu, or in other views tap the search input field. Enter an address, city, state, zipcode, or MLS number(s). These options are the most common, however, the help text within the search input will show what can be typed for your MLS. Note: Some MLS allow searching by subdivision, schools, etc.  Filters vary by MLS and on login, Agents may have more advanced filters. Once search filters are set and saved, touch the blue “Search” button. A query will run and retrieve listings that match the criteria. All listings appear within the Search Results Tab at the bottom and on the map. To set the filters back to the default, tap on “clear” and then “clear all” to confirm. This won’t clear your specified location or drawn area on the map.

RE_Android_fig6

Search Function (Results)  Search results are shown both on the map and in list format. House markers are visible on the map to select and view details. Blue markers – Active Listings

Blue markers & with arrow – Price Reduced | Red markers – Inactive Listings (Sold, Pending, etc.) Green Markers – Open House

Note:  Green and Red map markers that may appear on the map, do not apply to all MLS and depend on login permissions.

RE_Android_fig7

Search Function (Draw Search)

A search may also be performed by drawing an area on the map. Select the Pencil tool on the bottom toolbar and draw a shape on the map.

A query will run to retrieve listings that match the area drawn on the map. Once retrieved, all listings will appear within the area drawn. Clear the drawn area by tapping on the red “X”. List view is also available at the bottom. All search filters (i.e. price, bedrooms, baths, etc.) are held and can be readjusted.

RE_Android_fig2

Search Function (Homes Near Me)

Ensure Location Services is turned on for the app in Settings. Go to the main menu and select “Near Me.” Within filters you can also set a radius around your location (i.e. 5 miles).

RE_Android_fig8

Saving Searches

Save search results by selecting the “Save Search” button beside the search input field. Enter a name for the saved search. Saved searches can be accessed via the main menu. Manage the Saved Search list by performing a “long press” on the saved search.  A dialog will appear with the option to “remove” from the saved searches. Note: Users need to be logged in to Save Searches.

RE_Android_fig9

Viewing Listing Details

Select a property from the List or Map view to see the Listing Details. Look at one listing or swipe horizontally or tap on the arrows to view multiples from your search results. Scroll vertically to view all listing information and details.

Tap on the star to add to your favorites. Favorites are accessed via the main menu or page curl icon (on the footer of list & map views).

RE_Android_fig10

The gray actions bar features the following actions:

- Get Directions takes you to the native Maps (outside of the app) where you can get turn by turn directions.

Show Listing on Map

- Share* enables sending a link of this property via text message, email, Twitter and *Facebook. New in 2.0 Agents can share a home directly to “Home Assist”, which puts the listing right in any chat. Consumers also have this option of sharing to “Chat”.  *Available for select MLS

Contact will provide a popup with agent contact information for that listing.

Schedule* allows Agent’s to schedule a viewing. When logged in, users have the option to Schedule a Viewing with ShowingTime Mobile. *Available for select MLS

Add your own photo* Tap on the camera icon positioned just beneath the last photo on the left side of details, and you can add a photo that will only appear on the device. Manage these photos by going to “My Photos”  *Available for select MLS

RE_Android_fig11

Details View (Favorites)

Tap on the star within Listing Details to add the property to a favorites list. Favorites are accessed via the main menu.

Manage the Favorites list by performing a “long press”on the listing. A dialog with a number of options will appear, including “remove from favorites”. Note: Users need to be logged in to Save Favorites.

RE_Android_fig13

Posted in User Guides for mobile devices

iPhone User Guide

Login

On startup, the app presents login options for both consumers and agents. The benefits to logging in are mentioned below for both consumers and agents. Note: Some MLS apps are configured for Agent Login only.

Consumers have the choice of 1) signing in with their Facebook credentials by tapping on the “Connect Using Facebook” or 2) Creating an Account and using their email and password. If consumers opt out of the login by tapping “Continue without Login”, they still can use the app and try it out. The benefit to consumers logging are: ability to communicate in app with an Agent, save searches, save favorites, and share listings to Facebook.

Agents simply tap on the Agent Login at the bottom and enter their MLS credentials. Agents should use the id/pw that they normally use to sign into their MLS. If there are any issues with login credentials, Agents should contact the MLS directly. The benefits for Agents logging in are: ability to view agent specific data, advanced search filters, in app communication, and personal branding.

RE_iPhone_fig1

 

Agent Login and Sub-branding

By logging in, Agents will automatically see their own name on the top bar, photo, contact info and MLS branding within the drawer navigation.

When Agents share their app with clients, the client will also see the branding and contact info for that agent.

A “Share App” option is featured within the drawer navigation, allowing agents to share their branded app with clients via text, email, Twitter, Facebook or *MLS Contacts (available to select MLS boards). A single link is sent to clients that allows them to install the branded app to their mobile device. On login, the client is immediately connected with the agent!

RE_iPhone_fig2

 

Consumer Login and Manual Sub-branding

If a consumer already downloaded the app and didn’t follow the one link to brand the app, the app remains branded to the MLS with no agent specified. Once they choose to work with an agent, they simply contact the Agent to either get the Agent’s ID to enter within “Add My Agent” or the Agent will simply share the app via email or text. Consumers can tap on the link to brand the app to the agent. On app open it will reflect the branding of that agent. To re-brand to another agent, consumers can follow the one link to brand the app to a different agent.

RE_iPhone_fig12

 

Drawer Navigation  

RE_iPhone_fig5The drawer navigation houses all the MLS function. Agents and consumers on login are provided with a select set of function.To access the function, simply tap on the item and the drawer will slide shut to provide maximum real estate. Tap the menu on the top bar to show and tap to hide!

Note: Each MLS configures this menu differently.  The function is based on permissions for Agent/Consumer and the MLS.

Home Assist / Messages – In App communication feature for Agents/Consumers that are logged in.

New Search – Performs a new search

Near Me – Performs a search in your GEO location

My Listings - Performs a query of the signed in Agent’s listings. The results will appear on the map and thumbnail view

Featured Properties - This is a “search for me” query featuring various “Active” homes in the MLS. When tapped, the resultswill appear on the map and thumbnail view (Not available for all MLS)

Agents – The Agent directory provides a searcable interface for Agents/Consumers to look up Agents and their contact info

My Contacts - Pulls in all of the Agen’t s MLS contacts

Share App - Agent’s on login have the ability to share their sub-branded app with clients via text, email, Facebook, Twitter and MLS contact list

Login/Logout – Agents and consumers can tap to log in and tap to log out

About – Provides version information and terms & agreements

Feedback – Allows users to view the support site featuring user guide/videos & submit feedback

 

 

“NEW” Home Assist for Agents and Messages for Consumers

Home Assist allows agents to view clients that installed their app, send messages, share homes and view client favorites all within the app! If Agent’s shared their app prior to the 2.0x release, clients will slowly appear in the app. The more the app is shared, the longer the client list.

Messages allows clients to chat with their agent in app, share a listing and begin building a favorites list that Agent’s can see.

The best way to understand this new feature for Agents/Consumers is to view the provided video - Communication Overview for Agents & Clients

RE_iPad_fig6

 

Search Function (Using the search input field and search options/filters)

To start searching tap “New Search” within the drawer navigation or the blue magnifying glass. Enter an address, city, state, zipcode, or MLS number(s). These options are the most common, however, the help text within the search input will show what can be typed for your MLS. Note: Some MLS allow searching by subdivision, schools, etc.  Filters vary by MLS and on login, Agents may have more advanced filters. Once search filters are set and saved, touch the blue “Search” button. A query will run and retrieve listings that match the criteria. All listings appear within the Search Results Tab at the bottom and on the map. To set the filters back to the default, tap on “clear” and then “clear all” to confirm. This won’t clear your specified location or drawn area on the map.

RE_iPhone_fig6

 

 

Search Function (Results)  Search results are shown both on the map and in list format. House markers are visible on the map to select and view details. Blue markers – Active Listings

Blue markers with arrow – Price Reduced | Red markers – Inactive Listings (Sold, Pending, etc.) | Green Markers – Open House

Note:  Green and Red map markers that may appear on the map, do not apply to all MLS and depend on login permissions.

RE_iPhone_fig7

Search Function (Draw Search)

A search may also be performed by drawing an area on the map. Select the pencil tool on the bottom toolbar and draw a shape on the map.

A query will run to retrieve listings that match the area drawn on the map. Once retrieved, all listings will appear within the area drawn. List view is also available at the bottom. All search filters (i.e. price, bedrooms, baths, etc.) are held and can be readjusted.

RE_iPhone_fig8A

Search Function (Homes Near Me)

Ensure Location Services is turned on for the app in Settings. From the drawer navigation select “Near Me.” Within filters you can also set a radius around your location (i.e. 5 miles).

RE_iPhone_fig9

Saving Searches

Save search results by selecting “Save Search” beneath the search input field. Enter a name for the saved search. Saved searches can be accessed via the main menu or the page curl icon (located on the footerbutton bar of maps/list view. Manage the Saved Search list by selecting “Edit” and “Delete”.

RE_iPhone_fig10

Viewing Listing Details

Select a property from the List or Map view to see the Listing Details. Look at one listing or swipe horizontally or tap on the arrows to view multiples from your search results. Scroll vertically to view all listing information and details.

Tap on the star to add to your favorites. Favorites are accessed via the main menu or page curl icon (on the footer of list & map views).

The gray actions bar features the following actions:

- Get Directions takes you to the native iPad Maps (outside of the app) where you can get turn by turn directions.

- Show Listing on Map

- Share* enables sending a link of this property via text message, email, Twitter and Facebook. New in 2.0 Agents can share a home directly to “Home Assist”, which puts the listing right in any chat. Consumers also have this option of sharing to “Chat”.  *Available for select MLS

Contact will provide a popup with agent contact information for that listing.

Schedule* allows Agent’s to schedule a viewing. When logged in, users have the option to Schedule a Viewing with ShowingTime Mobile. *Available for select MLS

Add your own photo* Tap on the camera icon positioned just beneath the last photo on the left side of details, and you can add a photo that will only appear on the device. Manage these photos by going to “My Photos”  *Available for select MLS

RE_iPhone_fig11

 

 

Posted in User Guides for mobile devices